Hi jbroadwarrior,
To try and resolve the issue, please remove the power cord from the back of the printer and leave it out for at least 10 minutes, then plug it back in and turn it back on. If the error persists, the printer will require servicing to resolve the issue. Please click on the Contact Us link below for servicing options.
If this is a time-sensitive matter, additional support options are available at Contact Us.
