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My canon mx450 printer keeps showing that it is offline when I try to print from my computer?

cwills141
Apprentice

I am using windows 8, everytime I try to print on my Conon MX450, a notifications pops up letting me know my printer is offline. It will not print. Please help resolve this problem.

5 REPLIES 5

Jason
Whiz

Hi!

So that the Community can help you better, we will need to know if you use the USB or wireless connection.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

I am using a wireless connection thanks!

HI my printer saying it is offline i have IX4000 and i am using MAC 10.9 and it was conencted via USB cable please help

Julius
Rising Star

Hello,

 

There are several different reasons this could be occurring.  Check out the link below for some step-by-step procedures!

 

 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

 

If the issue persists, the best thing to do would be to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.

 

Thanks!

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

webwatch11
Apprentice

I just developed this problem and was able to resolve it. My problem was related to the" use offline" being checked.  The steps I used seem to work.. let me recreate the problem, verify it then repost later.

 

 

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