11-02-2019 01:47 PM
I just bought this unit and the cartirdges wont center for me to install the ink. What do I do?
11-06-2019 01:44 PM
Hi thart3311,
Please disconnect the power cord for 15 minutes. After that time has passed, please reconnect the power cord and turn your printer on. Open the cover. If the print carriage does not move, please contact our support group using the following link:
http://Canon.us/ContactLI
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.