11-02-2019 01:47 PM
I just bought this unit and the cartirdges wont center for me to install the ink. What do I do?
11-06-2019 01:44 PM
Hi thart3311,
Please disconnect the power cord for 15 minutes. After that time has passed, please reconnect the power cord and turn your printer on. Open the cover. If the print carriage does not move, please contact our support group using the following link:
http://Canon.us/ContactLI
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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