02-10-2016 10:28 PM
I've done a roller cleaning and checked for obstructions. The rollers don't seem to be able to catch the smaller size paper. It used to but just stopped. If I push the paper in, it will catch but then just spits it out without printing.
02-12-2016 10:41 AM
Hello.
The issue may be related to the program that is being used. Try printing a photo from a different program to see if the unit will be able to print.
If the issue persists, find more help at Contact Us.
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