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My PIXMA MG3620 printer won't stay online for my PC Windows 10. Connection is active. Signal good.

FarrellDyde
Apprentice

My PIXMA MG3620 printer won't stay online for my PC Windows 10. Connection is active. Signal is 100%. TCP/IPv4 IP Address is 10.0.0.101

TCP/IPv6 IP Address is 2601:602:d200:7cc0:42F8:dfff:fe85:dd8164

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please open a web browser on your computer, and in the address bar, please type the IP Address on the configuration page into the address bar. Next, tap Go or Enter to access the page. Are you able to see the printer's remote interface?

We look forward to your reply.

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