06-15-2014 03:50 PM
My desktop PC (Windows XP (SP3) and laptop (Vista) have both stopped "seeing" my iP4950, telling me that it is "offline". The printer is correctly connected and switched on. I have tried two different USB leads and I have tried to re-install the driver (the installation failed because the computer could not detect the printer!). Any suggestions as to what is wrong and how to fix it?
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
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Speedlite EL-5 - Version 1.2.0
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