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My PC now tells me that my iP4950 is "offline" when it is correctly connected and switched on.

doug1601
Apprentice

My desktop PC (Windows XP (SP3) and laptop (Vista) have both stopped "seeing" my iP4950, telling me that it is "offline". The printer is correctly connected and switched on. I have tried two different USB leads and I have tried to re-install the driver (the installation failed because the computer could not detect the printer!). Any suggestions as to what is wrong and how to fix it?

 

 

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