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My MX920 printer keeps printing the same image.

art
Apprentice

My MX920 printer keeps printing the same image. I can't get it to print new images. Do I have to open a printing schedule of some kind to delete it? Thanks.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

It may be possible that there are extra copies of the print job in queue.  Remove these items from the print queue and try printing again.  

 

If you are using a Mac, open System Preferences to get to the print queues.  If you are using Windows, open the Control Panel for the printer options.

 

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