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My MX700 won't turn on

melbarber
Apprentice

My MX700 won't turn on

1 REPLY 1

Ramona
Authority

Hi melbarber,

 

To try and resolve the issue, please follow these steps:

  1. Disconnect the power cord from both the device and the electrical source.

  2. After disconnecting the power cord, wait at least five minutes and then reconnect the power cord.

  3. If you are still unable to obtain power to the device, try another power outlet.

  4. If possible, try connecting power directly to a wall outlet (as opposed to using a surge protector or power strip...just as a troubleshooting measure).

If the unit still will not power on, it will require servicing; please call or email us at one of the methods on the Contact Us page for further assistance.

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