So that the Community can help you better, we will need to know the version of Windows or Mac in use. Also, to help test the issue, please try printing from a different software program, like a word processor or the like and verify if the same issue occurs.
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Thanks and have a great day!
I would like to have you print a nozzle check pattern from the printer to see if the inkjet nozzles are dispensing the ink correctly. If it s not, performing a series of cleanings and deep cleanings on the printer may resolve the issue you are experiencing. To print the nozzle check pattern and perform the cleanings, please follow the steps located at the link below:
Hope this helps!
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