My Canon MX920 is giving me an error message that it has no paper even though it does.

[janine24]

My canon MX920 keeps giving me the error message that it has no paper even though the paper tray is full. I've turned it off and back on, cancelled the documents and restarted, etc. Nothing is working.  

[Ramona]

Hi janine24,

The printer will automatically try to feed paper from either the upper or lower cassette tray, depending on the paper size and type selected in the printer driver.  To ensure you have the correct paper sizes and types loaded for the tray you are trying to print from, please view the article located here.

Hope this helps!

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