02-19-2016 02:46 AM
I followed the setup instructions on the printer as well as the instructions on the Canon app. Here's a pic of the error message.
02-22-2016 12:11 PM
Hi JoeNoble,
Please make sure that your PIXMA MX490 is operating on your wireless network:
1. Press the <Setup> button on your PIXMA MX490.
2. Use the left or right button to select Device Settings and press <OK>.
3. Use the left or right button to select LAN Settings and press <OK>.
4. Use the left or right button to select Wireless LAN Setup and press <OK>.
5. Use the left or right button to select Standard Setup and press <OK>
6. Enter your wireless network password and press <OK>. Please verify the password, as it is case sensitive and if entered incorrectly, will cause the printer and router to not communicate. To switch between letters and numbers, press the * key.
7. Press <OK> on the confirmation screen. The PIXMA MX490 will search for the access point.
8. When found, press <OK> on the Connected to the access point screen.
Once your PIXMA MX490 is connected to your wireless network, then attempt to print using the Canon PRINT Inkjet/SELPHY app from your android device.
03-05-2016 09:46 PM
03-07-2016 12:03 PM
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
03-07-2016 06:09 PM
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