After freeing mx922 jamed carriage due to a poorly installed yellow ink cartridge a new yellow ink cartridge will not "click in" causing an "unrecognized " error. I tried securing it with scotch tape but does not hold. Any suggestions short of replacing the printhead?
Thank you all !
Based on your description, you printer has experienced an internal hardware issue and would need to be replaced.
If you printer is outside of it's 1 year warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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