11-16-2014 02:31 PM
11-19-2014 01:26 AM
Hi Simoraqi,
To try and resolve the issue, please remove and reseat the ink cartridges in the printer following the steps located at the link below:
Removing and Reseating the Ink Cartridges
If you still experience the same error after reseating the ink cartridges, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
12-02-2015 02:36 AM
12-09-2015 08:53 AM
vonava,
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
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