Middle of photo not printing

[teresita]

I have a series MG 7100 Pixma printer.  All of a sudden when I print my photos, the  middle of the photo is blank.  The middle third (approx) of the photo is one wide white stripe.  

[teresita]

THANKS everyone.  I uninstalled the latest Windows update of March 11 & recovered my ability to print photos.  

[Karjun5]

I uninstalled that update and it didn’t help. The center of every printed photo is missing.

[teresita]

I actually uninstalled KB4601319 because it was the latest update on my machine.   Perhaps that's the one that's giving you trouble as well.  Good luck.  

[cousinbrucie1]

Are you sure it was KB5000282?

[Maryfrances]

My Documents print out well....  I have cleaned nozzles......

Just put new Inks in.......

[worknhere]

This was solved pretty quickly by Microsoft. (Resolution: This issue was resolved in the out-of-band update KB5001649. It is a cumulative update, so you do not need to apply any previous update before installing it. You will need to Check for updates to install KB5001649 and might also need to select Download and Install. Even if you have previously uninstalled both KB5001567 and KB5000802, you don't need to reinstall them and even if you have both of them installed KB5001649 will fix the blank sections problem.

[Karjun5]

I was advised to not delete the most current windows security update on 3/15/21, but wait for Windows or Canon to come up with a patch for this issue?  Do you think this will happen?

[worknhere]

If you read the above statement it says that you don't need to DO anything except allow Windows Updates to install any updates it wants and then test your printer to see if you have any problems.

[Karjun5]

I just downloaded the Windows update KB5001649, it worked! my photos print out correctly now!!!

Thank you!

[worknhere]

Yeah, I was glad it worked also, I guess we have to give some praise to Microsoft and especially Sumit the Volunteer Moderator at the Microsoft.com site for looking into the printing problem. After it was reported there Microsoft released the fix next day. Outstanding service from Microsoft? Who knew? LOL.