03-13-2021 01:47 PM
I have a series MG 7100 Pixma printer. All of a sudden when I print my photos, the middle of the photo is blank. The middle third (approx) of the photo is one wide white stripe.
Solved! Go to Solution.
03-15-2021 11:12 AM
03-14-2021 12:54 PM - edited 03-14-2021 01:07 PM
Just photos or all documents?
Have your performed a nozzle test pattern?
Are you low on any inks?
More information about the behavior and troubleshooting steps you have performed would be helpful.
Bay Area - CA
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03-14-2021 01:39 PM
Thank you for your answer. Just my photos are printing incorrectly -- documents are fine. I did do a nozzle test pattern, changed all my ink cartridges and did a deep cleaning. Someone else on the forum said their machine did a Windows update right before their problem with photos started and I had the same thing happen. They did a "system restore" and the problem resolved. I need to know how to do a system restore, if you can help with that. I have Windows 10.
03-20-2021 05:21 PM
My Documents print out well.... I have cleaned nozzles......
Just put new Inks in.......
03-20-2021 07:02 PM
03-15-2021 06:50 AM
I'm having the exact same issue!
Both on my Canon Pro 11s and TS8351
Documents are printing fine but photos have sides printed but not the centre
03-15-2021 11:07 AM
I have the same problem on my Canon TS9020 and my MG7700.
03-15-2021 11:12 AM
03-16-2021 08:58 AM
Yes you're right!, Windows Update KB5000802 was the culprit. Of course it wasn't so easy to remove cause windows had installed a "Quality Update" over the top of it since it was installed on the 11th and I had to remove that one first to run the uninstaller. Thanks microsoft, I guess I should be thankful that it only printed an empty section on some prints instead of BSODing my pc.
03-16-2021 11:14 AM
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