01-28-2014 04:03 PM
Magenta ink won't print consistently on my MG5320 printer. I've cleaned and deep cleaned countless times. After many deep cleanings in a row it seems to start printing ok, but after a few seconds will stop again. I've even changed out the cartridges. What to do???
02-16-2014 06:06 PM
Hello,
Does any magenta appear on the nozzle check pattern?
If not, you have done the recommended troubleshooting by running through the cleanings and deep cleanings. At this point, please get in touch with our technical support team at http://bit.ly/Phone_Support for further support.
Thanks!
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.