Mac OS 10.10. Updated Canon drivers now - "Cannot start the MP Navigator EX"

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‎12-09-2014 09:31 PM - edited ‎12-09-2014 09:33 PM
Mac OS 10.10 Yosemite
Canon MG5320
Worked fine yesterday.
Updated software from here
Now when running MP Navigator EX 5.0 Opener or MP Navigator EX 5.0, I get "Cannot start the MP Navigator EX".
Removed all printers software and deleted printer in System prefs.
Reinstalled. No help...
I can print to it from apps (both AirPrint & computer using wifi) and using USB.
Works using Image Cature.
Cannot run the MP Navigator EX 5.0 software.

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‎12-16-2014 09:08 AM
Mac OS 10.10 Yosemite
Canon MG5320
Worked fine last week.
Updated software from here
Now when attempting to run MP Navigator EX 5.0 Opener or MP Navigator EX 5.0, I get "Cannot start the MP Navigator EX".
Removed all printers software and deleted printer in System prefs.
Reinstalled. No help...
I can print to the 5320 from apps (both AirPrint & computer using wifi) and using USB.
Works using Image Cature.
Cannot run the MP Navigator EX 5.0 software.

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‎12-16-2014 08:58 PM

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‎12-23-2014 10:04 AM
Hello?
Is there anyone here?

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‎12-23-2014 10:05 AM
Hello?
Canon support?
Any ideas?

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‎12-23-2014 10:22 AM
Hi, Chriscal1!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

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‎02-15-2015 07:58 PM
Did you ever get your Yosemite talking to your printer? I just encountered the same problem but fixed it.. happy to share

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‎02-15-2015 08:04 PM - edited ‎02-15-2015 08:06 PM
Yes, I did get it working, thanks!
How about posting how you fixed it anyway? (I don't remember exactly what I did )This way someone else seeing this thread will get it.
