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Sorry this reply took so long.
No error messages
OS windows 10
Copnnecting via WIFI
Problem occurs mostly when attempting to print MS word docs and MS excel docs. Documents show up in print queue but will not print. I have learned how to stop the print spooler, delete files (FP00001.SHD and FP00001.SPL) to clear the print queue. This allows me to print pdf documents but I am still unable to print Word and Excel documents.
The printer works great with my wife's Macbook. The issue only occurs when printing from my PC laptop.
Please make sure that you are using the latest version of Windows 10, as earlier versions had an issue with the printer spooler.
Please use the following link to perform this. Please note, you may have to perform the update manually. This is outlined on that page as well:
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.