MX922 - blank lines through text

[mickm]

When printing black and white in letter format, many of the lines have the whole middle section of the line missing, you see the top and bottom of the letters, but it is blank in the middle of the line.  Other lines have varying degrees of this, from a smaller line through just a few letters or words, to the whole line being a lighter shade of grey, not the full black.

I have put it through the nozzle cleaning and head alignment many times, to no avail.

I am using aftermarket ink cartridges.

Any thoughts?

Thanks,

Mickey

[Patrick]

Hi mickm,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.