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MX922: Wireless Network Password Update Issue

MorD
Apprentice

Hello, I've had a Pixma MX922 for a number of years and just recently had to replace my wireless network. As the SSID changed I've had to reconnect devices, however in going through the printer's network settings I see the new network name, however the printer is not prompting for a passcode. Instead after selecting the network it simply goes to 'Connecting to the access point...' message, but that ultimately fails saying to recheck the passphrase. I can't seem to get to the passphrase screen even though that seems to be the likely culprit. 

I have also reset the Web Service, LAN, and entire printer "Reset all" settings through the menu, but that hasn't made a difference. Any advice is appreciated.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi MorD,

The security settings on your router are preventing your printer from connecting in this manner.

Who is the manufacturer of your router?

What model number is your router?

 

 

 

 

 

 

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