MX922 Prints Fine...Copy Function prints only some of the page

[prwilliams38]

My MX922 prints fine from my computer, so printer drivers are okay, no problems.  When I attempt to copy a form, I get scattered lines--SOME of the form--all over the paper, definitely not the form I "copied!"

[prwilliams38]

I want to add further results of testing.  I tried scanning the form I was trying to copy...it scans fine, creates a very accurate image as a PDF, and then I can print it out, again a good "copy" of the original document.  So...there is an obvious failure in the copy function, so I can no longer directly copy a document.  I have to bypass the copy function by first doing a scan, then printing from my computer.  I would appreciate it if anyone can suggest what is wrong here.  Thanks.

[Patrick]

Hi prwilliams38,

Please perform a test of your PIXMA MX922:

1.  Please press the MENU button on your PIXMA MX922

2.  Use the down arrow key until the wrench and screwdriver icon is selected, then press OK

3.  On Maintenance, press the OK button

4.  Select Print nozzle check pattern and then press OK

5.  Select Yes and then press the OK button

Please compare your printout with the example below.  Does your test page print correctly?