09-30-2018 10:44 AM
I recently purchased this printer and I am trying to print 4x6 photos. I load the card stock (4x6 glossy paper) and it will only print a few lines of the photo and kicks it out. I can print other documents (word, Excel, etc.) just fine. I have installed the My Image Garden and I am trying to print through it. I select the printer, paper size 4x6, Media type - glossy, paper source is cassette. No border. No errors after it kicks the paper out. Any suggestions?
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.