09-30-2018 10:44 AM
I recently purchased this printer and I am trying to print 4x6 photos. I load the card stock (4x6 glossy paper) and it will only print a few lines of the photo and kicks it out. I can print other documents (word, Excel, etc.) just fine. I have installed the My Image Garden and I am trying to print through it. I select the printer, paper size 4x6, Media type - glossy, paper source is cassette. No border. No errors after it kicks the paper out. Any suggestions?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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