05-19-2016 03:51 PM
No matter what I've tried so far it will not pull dopcuments into the feeder. It says Please wait monetarily then does nothing. Here's a link to a minute long video showing this. Thanks for any help!
Video Link: https://www.youtube.com/watch?v=HuxB6yyICg8
05-21-2016 04:19 PM
Hello.
For testing purposes, try scanning directly from your computer using the IJ Scan Utility program. Are you able to scan from the program or do any errors occur?
If the printer is set up via Wi-Fi, be sure to select the correct computer from the Scan menu on the MX922. In the video, the USB computer option was chosen.
This didn't answer your question or issue? Find more help at Contact Us.
05-21-2016 06:33 PM
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.