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MX892 printing blank pages

salachic
Apprentice

My printer has been working just fine. However, just today one of the cartridges was low, so I replaced it.  Now when I try to print it just spits out blank pages. I ran the test to check for clogged nozzles, but the all blocks print beautifully.  What do I try next?

66 REPLIES 66

bobj73
Apprentice

Haven't found a soulution yet ?

no

 

The solution that worked for me (easy)

 

Open ink well, remove cartridges.

 

Take can of compressed air, spray DIRECTLY into the...nozzel ports?  Not sure what they are called.  The part that contacts the cartridge where the ink comes out.  It will spray the ink residue a bit but I don't think it harms anything.  My printer is about a year old that there's ink spatter all inside already.

 

Anyways, it worked for me.

 

Before I used the air I had the blank pages problem and a nozzel check patter was a little crooked.   Anyways, I did another nozzel check pattern, printed fine, and did a test page in all my document programs and the all worked. 

 

Hope this helps and use at your own risk.

 

 

 

it's the printer paper type. under device settings -> paper settings set the paper to plain paper, rather than matte, glossy, etc. It's the first option, all the way to the left. This will fix your problem.

PDIT
Contributor

I have seen this problem with many of the Canon 5 cartridge inkjet printer models. The symptom is that the printer suddenly stops printing ink onto the page even though the cartridges all contain ink and the print-head is not blocked. By suddenly, I mean one printjob prints perfect and the next is totally blank.  Printing out a nozzle test also results in a completely blank page.

 

This appears to be a software issue and I have rectified this many times on multiple printers using the following method to "reboot" the software after clearing the internal memory. Note this does NOT apply if printhead is blocked with dried ink!

 

  1. Open the access to the cartridges with the printer on.
  2. Remove all the cartridges
  3. Pull the power cable and USB cable from the printer to trun it off leaving the printhead in position
  4. Press and hold the power button to clear any remaining charge from the powerpack
  5. Pull or lift the retaining bar from the printhead cradle and remove the printhead
  6. Check for damage or foreign objects like pieces of paper just in case!
  7. Replace printhead and return retaining bar to lock position
  8. Replace cartridges
  9. Close access cover
  10. Reconnect printer to power cord. (at least 1 minute should have elapsed since step 4.)
  11. Turn printer on
  12. Navigate to setup menu and print a nozzle test page. If all ok continue. If still blank then try the above again or call canon support or just give up on this printer.
  13. If test page is showing some or all test bars then the memory problem has been solved.
  14. Reconnect USB cable if used.

Note that steps 5-8 are not always necessary but it does force the printer to go through additional boot-up sequence and seems to be neccessary sometimes.

 

Good luck!

The problem here is not the print cartridges - it is the print head where the cartridges are sitting on. After doing what you did and still not printing and get blank pages try to replace the print head by ordering it from canon. I do not think you will find it anywhere else.
That would be the only last solution. Good luck. I cleaned the print heads manually by a cutex and rubbing alcohol but did not help. Now I have to order a new print head. They ware out after sometime too. I do not know why Canon remains silent about this issue!!!

Why you did not mention to replace the print head and you can get it from Canon? That can be the main cause of the problem -print head ware out!

If you followed the cleaning of the print head procedure through the maintainace menu and still get blank pages then change the print head by ordering it from Canon this would be your last solution for the problem .Print heads ware out too after some time.Make sure your print cartridges are working and have enough ink and the ink is not dried.

You need to read the full thread.  This solution is for when the printhead is ok and not worn out but the software just needs to be re-booted. Of course if you are wealthy and want to send extra profits to Canon before necessary then ok...

Look on page 6- change your print head.

Sorry I have worked with printers before I'm an electronic engineer and I know after all these solutions then the only one option left on the table is to replace the print head. You do not have to be wealthy to order a print head! This is the way the manufactures make their money Print cartridges and print heads no 1 and 2.

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