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MX882 no text print

firejim
Apprentice

My MX882 has stopped printing text.  I did a "Print nozzle check Pattern", everything prints correctly except the first part, the PGBK with the graph lines are missing.  I cannot print any word docs nor can I print a fax report.  I have cleaned the print nozzles and even pull out the carrage and cleaned it.  I can make copies and even scan to PDF and print that with no problems.  I have placed all new ink cartidges in the printer.  

 

Print nozzle check pattern_0001.jpg

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance with this matter.

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