cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX860 not printing

somberone
Apprentice

MX860 stopped printing from the bottom paper tray. I switched to high resolution and printed from the rear tray for a few weeks.  

 

I am out of cyan ink and set it to grayscale, but nothing prints.

 

I'm running Windows 10 from my home computer

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Start by replacing any ink cartridges which are empty.  Revert back to default settings > Paper tray > Auto select and retest.

 

If this fails, uninstall the printer and software, restart yor machine and reinstall the printer and driver.  Test again.

 

If this fails, its going to be difficult for anyone not present to try and determine if the paper feeder in the bottom tray on the printer is defective remotely.   

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Thanks, I'll try it.

Announcements