Hello,
Please try the steps at the following link to print a nozzle check pattern and run through a cleaning if necessary: http://Canon.us/d7td
If the issue persists afterward, our support team is standing by and ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
