12-24-2015 01:20 PM
I have an MX360 and after some windows updates on the new windows 10, the printer drivers have disappeared. I have tried removing and reinstalling the drivers several times, but the only thing that shows in the control panel is the fax driver.
Is there a fix for this?
The printer was working fine after the initial Windows 10 upgrade a couple of months ago up until just the other day.
12-26-2015 12:48 PM
Please try the following:
1. From the Start menu, click Settings, Devices, Printers & Scanners.
2. Towards the bottom of the Printers & Scanners area, turn off Let Windows manage my default printer.
3. Once this has been done, reinstall the drivers again.
You may also have to delete any extra icons of the printer in the Printers & Scanners menu.
This didn't answer your question or issue? Find more help at Contact Us.
12-31-2015 03:03 PM
I found this prodceedure during my search for a fix and it did not work on my system. I uninstalled and reinstalled the drivers several times and the only drivers that will install are the fax drivers.
I do use a USB switch to use the printer between two computers, but I even took the switch out of the loop when installing the drivers to be sure that was not an issue and still could not get the drivers installed.
I am at a loss and really do not want to buy a new printer at this point.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.