09-10-2017 09:12 PM
Printer stopped printing in middle of job; when I want to turn printer off, it keeps hanging with message "Ending, please wait awhile". This was > 2 hrs ago.
Question: shoud I unplug it or disconnect from computer?
09-10-2017 09:22 PM
Hi apthio!
Thanks for posting in the Canon Forums!
To have a better understanding of your issue, please let everyone know what operating system (Windows 7, 8, 10) or Mac OS X (10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
09-10-2017 09:56 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.