Hello
I have a MX870 multi function inkjet. The scanned is the most important thing for me. BUt all of a sudden The software went crazy and cannot load. Everything was working fine up until a few weeks ago.
The error message from Windows is: MP navigator has stopped working then it gives me the option to debug or close. Either way nothing makes it work.
I am running it on Windows Vista Home Premium (service pack 2) . Device is connected via USB.
I have read other posts about the twain 32 folder but they refer to other operating systems such as windows 7. I also tried reinstalling the software. In fact, the cannon website where you can get support does not seem to have the model MX870. I had to select model MX876 which was the closest, in order to obtain a link to download the software.
Please help
