03-24-2019 07:25 PM
I have a new laptop which runs Windows 10. As there is no driver for the Pixma MP620B, I installed the Windows 8.1 (64 bit) driver. Using a USB connection, I can print but cannot scan. It appears as if my laptop will does not recognize that the printer is connected.
Any assistance and help will be appreciated!
03-29-2019 03:48 PM
Hi mikerogers7,
Did you install the MP620 series MP Driver Ver. 1.04 or the MP620 series Mini Master Setup? I will also need to know if you downloaded MP Navigator EX Ver. 2.05 as well.
We look forward to your reply.
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