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When I turn on my Canon MP530, the orange alarm light blinks 12 times. An error code on the display shows 6A00. When the printer cover is opened, the print head does not move to the left side. How can I resolve this on my own?

Product Expert
Product Expert

Hi Zorroxxx,


To try to resolve the 6a00 error, please follow the following steps:


 1.  Turn off the printer and disconnect the power cord and USB cable.


 2.  Remove paper from the automatic sheet feeder (ASF, in the back).


 3.  Gently pull jammed paper out, if any.


     3-1.  If paper is visible from the ASF, use both hands to pull the paper out slowly.

     3-2.  If paper is visible from the paper output slot, use both hands to pull the paper out slowly.


 4.  If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.


 5.  Check ASF with a bright light to check for obstructions.  Remove any if found.


 6.  Open the rear cover to check if the paper is jammed.


 7.  Pull out the cassette and check if the paper is jammed inside the cassette area.


 8.  Load paper back into the ASF or cassette.


 9.  Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)


If the above procedure does not resolve the 6a00 error, your PIXMA MP530 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002. They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.







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