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MP530 issue

Zorroxxx
Apprentice
When I turn on my Canon MP530, the orange alarm light blinks 12 times. An error code on the display shows 6A00. When the printer cover is opened, the print head does not move to the left side. I really need help with this.
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Zorroxxx.

 

The error can occur if one of the ink tanks pops up and keeps the print carriage from moving.  Please attempt to make sure that the ink tanks are seated.  If the issue persists, your PIXMA MP530 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.  They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

 

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