MP210 Roller

[Carl54]

Thought this was fixed, but my printer grabs another sheet of paper after the first one gets about 2 inches into the printer. Then I get a paper jam error message. But there is no paper in the roller. I have tried the roller cleaner option twice to no avail. Tried only using 2 sheets. Still grabs the second sheet. New printer time?  

[Ramona]

Hi Carl54,

If you have already performed at least three roller cleanings on the unit and are still experiencing the same issue, the printer will require servicing.  We ask that you please call or email us using one of the methods on the Contact Us page to obtain your servicing options.