01-30-2014 02:16 PM
Hello. I hope someone can help.
I am using the MP270 printer on my MacBook; OS X v 10.6.8.
I can print documents so I know my USB connection is OK.
When I press the scan button an error box appears saying that my computer cannot start MP Navigator EX. When I click on MP Navigator EX program within the Canon Utilities folder, the same error message appears.
The MP Navigator EX is the 3.0 version. I can see this is an old version so I have uploaded the 3.5 version and followed the installation process. It says it has successfully installs. But it is no where to be seen and when I search for it the 3.0 version is the only version. Even when I delete it, and then follow the 3.5 version installation process, the 3.0 re-appeared within the Canon Utilities folder.
What am I doing wrong here people?
James
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.