01-30-2014 02:16 PM
Hello. I hope someone can help.
I am using the MP270 printer on my MacBook; OS X v 10.6.8.
I can print documents so I know my USB connection is OK.
When I press the scan button an error box appears saying that my computer cannot start MP Navigator EX. When I click on MP Navigator EX program within the Canon Utilities folder, the same error message appears.
The MP Navigator EX is the 3.0 version. I can see this is an old version so I have uploaded the 3.5 version and followed the installation process. It says it has successfully installs. But it is no where to be seen and when I search for it the 3.0 version is the only version. Even when I delete it, and then follow the 3.5 version installation process, the 3.0 re-appeared within the Canon Utilities folder.
What am I doing wrong here people?
James
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