MP Navigator won't start w/ network MX 860 and Mac 10.9

[ilbarbaro]

I finally got my wife's Mac running Mavericks v10.9 set up to print wirelessly to our MX 860 printer.  I was also able to configure a Scanner version under Printers and Scanners, which launches a very basic scanning app.

However, I'd like to use the more feature rich MP Navigator app, but the dang thing just won't launch.  I get the "Cannot start MP Navigator EX. Check the following points." error box pop up.  I even tried reinstalling MP Navigator and MP Navigator Open apps.  No change.

What am I doing wrong?

I should be able to use these apps without being directly USB connected to the printer right?

[ilbarbaro]

BUMP

Canon Support .. Can I get an answer to my problem?

[Danny]

Hi, ilbarbaro!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!