MP Navigator EX 2.0 doesn't work with OS X 10.10.

[mawoods]

I have a new iMac running OS X 10.10 Yosemite.  I updated the software through the Apple App store to run my MP620, but now I find the scanning software, MP Navigator E 2.0 will not function with the error message saying "The scanner driver supported by this software is not installed. Install it and then retry."  Where can I find the missing scanner driver?

[Ramona · Accepted solution]

Hi mawoods,

We do not have a Yosemite-compatible version of MP Navigator or drivers available for the PIXMA MP620; we ask that you please call or email us at one of the methods on the Contact Us page for further assistance.