MG7720 printer printing blanks from my laptop and Iphone. I copied something and it printed fine

[ccgrimm]

MG7720 printer printing blanks from my laptop and Iphone. I copied something and it printed fine.

I have powered down, removed and reinstalled my wired LAN.

Cleared back to factory settings.

Installed the latest firmware.

Do not know where to go from here, any suggestions

[ArthurJ]

Hi,

What OS is your laptop and iPhone running? Also, please let us know if the printer is detected when you go to print and how long it takes be a blank page goes through the printer. 

We look forward to your reply.