MG7720 printer error message 2112

[LOTECH]

MG7720 printer gives error msg 2112 and will not print. I have followed all directions in manual to match media and paper size on touch screen. I have turned machine off-on several times, replaced paper several times, tried different paper and media settings, but net result is eror message 2112 pops up. Any help is mucho appreciated. 

[SamanthaW]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks! 

[LOTECH]

Thanks. Am on wi-fi using Windows 7

[Michael]

Hello.

Review the guide at the following link for information on how to resolve this message:

2112 Error

This didn't answer your question or issue? Find more help at Contact Us.

[GB04]

I'm experiencing this problem as well - tried all the actions as outlined in this post from LOTECH and cannot print anything. I can Scan and Copy fine, just cannot print.

Thanks,

GB