05-31-2022 08:10 AM
My cannon MG7520 printer will turn on and start to go through its normal routine, but then unexpectedly turns off. The power cord has been checked, unplugged and replugged. Same result. Looking for other solutions if there are any.
Solved! Go to Solution.
06-03-2022 06:14 PM
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
06-04-2022 12:11 PM - edited 06-04-2022 01:54 PM
Similar issue. Downloaded the printer update as instructed and tried to run the update but get error message "The printer status is incorrect. Turn on printer again, and then restart the utility". Repeated attempts result in same message
Edit: Using Mac OS. As per earlier instruct, had to turn off the router, hard cable the printer to upload the Firmware, then delete (-) the printer from Settings and then add (+) it again (IJ Network).
Everything works except I now notice there is no B&W option in printing details. When researching, I find "the B&W option appears if supported by printer" which it was prior to loading the firmware update.
I don't want to assume this is Canon's way off insuring more expensive ink is used but if anyone has a fix...
06-09-2022 01:01 PM
I will check it out — but am dubious since printer will not power all the way up and then remain on. How will I install ?
We’ll see how it goes.
06-12-2022 10:24 AM
Finally "fixed itself" with a power cycle. Thank goodness!
06-04-2022 04:23 AM
I am SSSSSOOOOOOOOOOO not downloading any firmware from Canon
Canon Maxify MB2320
Printer started power cycling when Canon screwed everyone else this past weekend. I took the DNS "Fix" and instead of doing all of the steps I only....
Printer bought in 02.2015 and have never installed a firmware update and whatever Canon did this weekend, it still affected mine
06-04-2022 12:48 PM
12/05/2024: New firmware updates are available.
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09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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