08-30-2017 09:50 AM
I'm becoming very confused since I had to reinstall a while ago. Today I am trying to scan documents, but am going around in circles. Wi-fi was set up but the only option seems to be to scan with a USB connection. Apsrt from those struugles the big hinderence is that I do not like using the small window due to my failing eyesight, but cannot see whre the multi options should be on the computer.
How can I find and activate them? Help!
Solved! Go to Solution.
09-07-2017 11:35 AM
08-30-2017 10:11 AM
Hi, goggled!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
08-30-2017 12:03 PM
Windows 10 64bit Home Edition, Version 1703, Build 15063.540
09-07-2017 11:35 AM
Solved by complete uninstallation and started over.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.