MG5520 Not Printing

[siderman]

Hi, My printer stopped printing from my applications. Symptoms are very light black or printing stops all together even though paper and print head are moving. However, the test page prints fine. Have done two deep cleans and got one 8-page black document to print. I need help quickly. Thanks.

[siderman]

And just tested the test page and got the same output. Light grey text

[ArthurJ]

Hello,

Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. You will be put in contact with a live agent even with the issue of the printer not being registered.

Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.