06-11-2016 11:28 AM
No other computer/device is synced to the printer. I've tried turning the printer off and on. Restarting the print spooler used to work but no longer does. I'm running Windows 10 on a Lenovo Yoga laptop.
06-13-2016 09:26 AM
Hello.
To try and resolve this issue, turn the printer off then restart your computer. Once the system restarts turn the printer back on and try printing again.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.