10-21-2017 12:43 PM
I have run through all of the troubeshooting, cleaning, alignment, nozzle test. There is a message on the printer & device page that says set up is incomplete because of a metter error. . . . it worked fine until a week ago.
Driver has been delated and reinstalled. We still are only able to print pictures.
10-25-2017 01:32 PM
Hi AnneLH,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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