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MG4270 - an error occurred while communicating with the scanner (-9923)

joules728
Apprentice

I am using OS X EI Capitan on all 3 machines in my home and the printer once in a while will not be able to connect to the scanner but will be able to print.  I have tried reinstalling printers, rebooting all machines including router/airport, but nothing is working.  Please help.

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