MG3620 won’t print black

[Dwalsh341]

I changed my black and color ink and now the black won’t print. I have an MG3620

[StevenMOD]

Hello Dwalsh341,

 If you're experiencing print quality issues with your printer after doing a deep nozzle cleaning, we recommend talking to our printer support team who will be the best equipped to look into this for you. Register your printer first at https://canon.us/account and you'll get access to all of your support options.