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MG3120 will not print

Cdspark
Apprentice

My MG3120 printer will not print document in my laptop,  Says printer is "offline"  I recently tried to print from the internet and it worked fine, which furthers my bewilderment.  I do not know what to do.  I did the simple stuff turned it off/on again, went through printer properties to make sure the right printer was checked. 

 

Can anyone offer any advice?

 

Thanks in advance for any help.

 

1 REPLY 1

Crista
Whiz

Hi Cdspark!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you have. That way, community will be able to assist you with suggestions appropriate for your product.

 

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

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