MG2950 printer wont print. Support code 1300 but no paper in it causing the jam.How do i fix this?

[Amy12]

I have a Canon PIXMA MG2950 printer (series 2900) and i cannot seem to print anything.

It was working perfectly fine last week and now it says i have a paper jam but the paper doesnt jam. it simply starts to go through and then pops back out. It says i have a support code 1300.

How can I fix this?

I have recently updated my laptop to windows 10 if this info is of any use.