MG2520 Paper Jam Error

[swoodlief96]

My printer, the canon MG 2520 printer has not been working recently. I get different error messages on my computer but the most consistent is that there is paper jammed out the output slot, there is no paper in the printer. I have turned it off and unplugged it multiple times and left it to rest. Nothing has worked. I tried the utility settings and tried to perform cleaning operations and got the same error message that there is paper jammed. Is there any other way I can fix this issue since there is in fact no paper stuck in the printer? Thanks for your help 

[Michael]

Hello.

If no obvious obstructions can be found in the printer, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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